Solutions

At Gento Tech, we embrace the best of its class by providing marketing leading solutions:

  • Magento Enterprise
  • Magento Community
  • Amazon Web Services
  • Adobe Marketing Cloud
  • Exact Target

Find out more about these solutions:

  • eCommerce
    • Magento Enterprise

      A Robust License based eCommerce Solution.

    • Magento Community

      Open Source eCommerce - 5 millions downloads.

    • Cloud Computing - Hosting
      • Amazon Web Services

        Cloud Computing over 5 Continents

      • Data Center Set Up

        Infrastructure for serious hosting.

  • Digital Marketing
    • Adobe Marketing Cloud

      A class of its own in Digital Marketing

    • Exact Target

      Trusted Market Leader in Digital Marketing.

  • FIND OUT MORE

    Visit our website to have deep dive into each solutions.

Success Stories

Our Customers are happy customers. These are some of them:

Olympus Imaging

Dlink

NCS

Swee Lee

Gobblershop

Jooix

Sana Cleanse

Mahaco

Glassesonline

Support Center

support-gentotech
We offer support for existing clients. Operating hours are:
Monday – Friday: 10AM – 6PM
Saturday: 10AM – 2PM
Sunday & Public Holiday: OFF
Based on Singapore Timing

Email support@gentotech.com to raise a support ticket

COMMON FAQ

Here are the Questions and Answers for Support

Typically, once ticket is raised, it takes 6-8 hours to respond. Each ticket is assessed based on priority. The most urgent ticket will be cleared as soon as we can.
After receiving our support team’s reply, you can close a ticket or add further thread to the ticket by logging in to the thread and post your comments.
Our Support Team has access to support tickets even during Sunday and public holiday. However, should the ticket is urgent and our engineers are activated to solve your issues, you will have to pay a fee of SGD$80 per hour. Different clients have different support contract. Please speak to your consultant for more details.
The Support Ticket Center is only applicable to existing client that has a support contract or maintenance contract with Gento Tech. If you already possess eCommerce platform, ERP Software etc and requires support, please speak to our consultants to find out more.
Alternatively, you can send a support contact form:

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All Rights Reserved 2010 - 2015
Gentotech Pte Ltd Business Registration Number: 201020213N
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